Testimonials

Customer Testimonials

Good Morning Mirage Pools,

I just wanted to provide some feedback regarding the service I received.

He was absolutely amazing. He was knowledgeable and was able to answer my questions in a way I could understand. He completed the service and has our pool up and running perfectly.

I was using another service company but was unhappy with my last call with them which made me call Mirage. The difference in customer service from my initial call with Trevor to my dealings with Greg is unbelievable. I will be recommending your services for sure!

You should be proud of the team you have!

Thanks again,

Georgina.

 

We commenced using Mirage Pool Services two years ago after purchasing a home in the area.  The staff are great and provide fantastic year round service for our pool and hot tub.  The store location is convenient and I drop in frequently for water testing & supplies.   It is great to know they are only a phone call away anytime of year.

Bonnie from Burlington

 

Dear Mirage Pools,

I can’t tell you how elated we are! You are an amazing contractor, like no other we have dealt with!
We both are extremely over the moon with everything, but most importantly your customer service.
Your entire crew, including your sub-contractors have been so amazing, so attentive to detail and all so very kind.
I would recommend you any day of the week, and please if ever you want anyone to come and see for themselves you are always welcome to bring them by.
Mike H. from Burlington

 

My wife and I have extremely happy with the service we have received from Mike, Terry and the staff at Mirage Pools.  They took the time to help us understand our pool system when we purchased our home a few years ago and have provided us with outstanding service ever since.  We use them for our seasonal pool opening/closing and to purchase all our pool related chemicals and equipment.  They are also available to look after pool needs when we are away on holidays.  We would not use anyone else!

Clint, Burington

 

Dear Mirage Pools,

I have been meaning to send along my sincere thanks for the great work that was performed on my pool in the fall to install the new liner and also the new safety cover to close the pool. I have dealt with your company for many years now and have always found you and your staff to be most helpful and provide me with excellent, professional service.

I look forward to continuing to work with you and your team in the future.

Regards,
C. Benoit

 

Dear Mike, Terry & Amanda,
We would like to thank you and the entire Mirage Crew for the wonderful work you provided to us during our pool renovation. You were all very professional, courteous and helpful at all times during the construction phase that turned into a very stressful time for us. You helped calm our nerves and installed a beautiful end product. We will forever be grateful for the excellent service provided!
Thank-you again. We look forward to using your services in the future!

Regards,
Regina Sandbach

 

Dear Mirage,
I had no previous relationship with the guys at Mirage pools and had never had a liner replaced. I was not sure what to expect of the process but It was a great experience. To be honest I selected Mirage pools because they were able to schedule me in before anyone else. I can say now that I would have them do it again with no concerns. The job was done last May and we have had no issues.

Rob Lawlor

 

It is my pleasure to give a reference for Mirage Pools.
Everyone at Mirage has been fantastic to deal with!
Every job big (liner) or small (closing) has been done in a professional way and in a timely manner.
Best Regards,
Lisa K. from Burlington

 

For several years now, we have relied on Mirage Pool Services for all our pool needs. Their staff is always friendly and knowledgeable and their service first rate. Most recently, we had them replace our liner. The product and installation were exceptional and the price very competitive. We highly recommend Mirage Pool Services.

Peter B.
Burlington