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About Us

Reliable Pool Care for a Better Experience and Added Convenience

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Experience Pool Services That Put You First

Are you looking for a pool service company that understands your needs, offers reliable service, and provides professional support? At Mirage Pools, we make pool care convenient and enjoyable.

Get more time to relax and enjoy your outdoor space. With over 20 years of experience serving Burlington, Oakville, Ancaster, Dundas, and Waterdown, we’ve built a reputation for exceptional service and customer satisfaction.

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“THE BEST pool service, absolutely the BEST.”

“THE BEST pool service, absolutely the BEST. The customer service is excellent, and every question we have is answered thoughtfully, with so much experience and expertise. The pool service, cleaning, opening, closing, and everything in between is done RIGHT and fast and isn’t complete until the pool is perfect. Every person we’ve dealt with in-store, on the phone, and at our house has been so helpful, kind, and professional. I honestly can’t say enough about Mirage. We’re so happy with this awesome company and will never go anywhere else. Thank you!”

— Samantha Taylor (Pool Service Customer)

“I’ve been a customer of Mirage Pools for over 14 years, and I continue to be impressed by their quality…”

“I’ve been a customer of Mirage Pools for over 14 years, and I continue to be impressed by their quality of work and attention to detail. The service is consistently fantastic, and the staff is always friendly and helpful. They offer fair pricing and stand by every product I’ve bought from them. Their commitment to customer satisfaction is evident in every interaction. I highly recommend Mirage Pools to anyone looking for reliable and top-notch pool services.

— Giovanni John Pagliaro (Pool Service Customer)

“Completely flawless [liner] installation and the pool looks fantastic!”

“Professional and knowledgeable. We have used Mirage [Pools] since they opened.

Terry has always been fantastic and truly gets to know all their customers. We just had a new liner put in this spring, and Andrew was amazing from step one. Completely flawless installation, and the pool looks fantastic! They’ve grown with the times and currently have a fantastic staff.”

— Nikki Ferreira (Liner Installation Customer)

“I cannot say enough good things about my experience from start to finish.”

“Mirage has been great this start-up season, getting me set with a new filter. Their service was done when promised, and I had the dream team of Mikey and Josh. It is a pleasant surprise when you encounter happy and knowledgeable service people. I cannot say enough good things about my experience from start to finish. I highly recommend Mirage Pools.”

— P. Hess (Pool Filter Installation Customer)

“We were away from our home for five weeks, and in that time, they looked after everything.”

We are so impressed with Mirage Pools. They installed a new liner while we were with our son at the hospital after he had been diagnosed with Multiple myeloma. We were away from our home for five weeks, and in that time, they looked after everything.

We had a question about our pool, and Aaron and Paul came and looked after everything in a friendly and professional manner. Would recommend Mirage Pools and their great staff.

— Peter Williams (Liner Installation Customer)

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What Sets Mirage Pools Apart

We provide tailored pool care services to make your life easier and your pool better. We exceed expectations through providing benefits like:

  • Expert Staff: Our highly trained technicians are committed to delivering remarkable service, season after season.
  • Superior Communication: We believe in clear, honest communication. We’re always available to answer your questions and address your concerns.
  • Long-Term Relationships: We’re invested in building lasting relationships with our clients.
  • Licensed Gas Technicians: Our licensed gas technicians provide expert service for gas pool heaters and related equipment.
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Our Mission

The success of our company depends on all of us. Interacting with customers and employees is an opportunity to learn, grow and share best practices. We created these company goals because they are paramount to our customers and our continued growth.

Customer Experience—The Wow! Factor

Customers drive our business. They control our profitability and allow us to expand through positive word-of-mouth and referrals. Customers are the only reason we exist, which is why we will do everything possible to guarantee that they are satisfied with our service. We want every employee to engage with all customers positively at all times so they feel as important and valued as they do.

Communication & Transparency

Open communication between departments, managers, peers, and customers will generate a clear picture of our company’s priorities daily. Asking someone more knowledgeable for help when you need direction or clarification will lead to greater understanding for everyone involved. Any opportunity to inform or educate another, or to become more informed yourself, is welcomed and only strengthens the support we have from each other and the support we can extend to our customers.

Efficiency & Profitability

Efficiency means doing things well without wasted effort. Taking pride in a day’s work, paying attention to detail, and wanting to be the best is effortless. If we maintain open communication regarding expected outcomes and procedures, develop good habits, and always ask, “How could we do this better?” the natural outcome is quality that speaks for itself, days that are smooth and streamlined, and teams that work together like Swiss clockwork. And nothing says “Profit” like Swiss clockwork.

Work-Life Balance

Healthy and happy workers produce the best quality outcomes. We are committed to helping you find ways to balance your busy work schedule with your personal needs. We know the pool industry can be limiting in this way, so we will work hard to uphold fairness and become an employer of choice.

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Certifications and Awards

Blue logo featuring the Pool & Hot Tub Council of Canada with a stylized wave and "MEMBER" text on a black background.
"Burlington Post Readers' Choice 2024 Diamond Winner logo with star design on a black background, emphasizing a prestigious achievement in community voting."
Award badge for Burlington Post Readers' Choice 2024, labeled "Diamond Winner," featuring a red star design and bold black text on a white background.
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A Legacy of Quality Pool Care For Over 20 years

Mirage Pools & Spa has been a one-stop pool services company for Burlington, Oakville, and the surrounding communities. As a full-service provider, we offer exceptional quality in:

With a skilled and technical team ready to assist with your pool needs, Mirage Pools is committed to quality service and genuine support.

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Visit Our Retail Store

Stop by our Burlington location at 1800 Appleby Line for:

  • Free water testing
  • Expert advice
  • A wide selection of pool and spa chemicals
  • Pool accessories
  • Treats and fun for the whole family
Explore Our Retail Store
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Our Service Area

We proudly service Burlington, Waterdown, Ancaster, Oakville, and Dundas pools.

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Join Our Team

Looking to make a splash in your career? We’re always seeking passionate, dedicated individuals to join our growing team at Mirage Pools. If you have a positive attitude and a drive to excel, we invite you to explore the exciting opportunities we offer.

Discover how you can contribute your talents and grow with us in an environment that values teamwork, innovation, and professional development.

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Ready for Stress-Free Pool Ownership?

Don’t let the hassle of pool care keep you from enjoying your pool to the fullest. With Mirage Pools, you get expert service, reliable support, and peace of mind. Reach out today to schedule your service.

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